Who we ask. Everyone after their order arrives is asked, 7 days later, and at most once every 30 days. We never choose who to ask based on their experience.
What we publish. Every genuine review, good or bad. A star rating without words counts in our average.
Verified means the review came from a link sent after a real order, visit or course. Unverified means it came from our open review link; we confirm the email address first.
When we remove a review. Only if it is abusive, contains personal information, is not about us or the product, is spam, or there is evidence it is not a genuine experience. We tell the reviewer which.
Incentives. We do not offer anything for reviews.
Our own team cannot review us.
Your review. You can update or remove it any time from the link in your email. Spotted a review that breaks these rules? Use "Report" beside it.